Refund and Returns Policy
Home / Refund and Returns PolicyAt AMPG Health, we are committed to providing you with high-quality supplements that support your health and wellness goals. If for any reason you are not completely satisfied with your purchase, we are here to help.
1. 30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all AMPG Health products. If you are not completely satisfied with your purchase, you can return the product within 30 days of the delivery date for a refund or exchange.
2. Conditions for Returns
To be eligible for a return, the following conditions must be met:
- The product must be unused and in its original packaging.
- You must provide proof of purchase (receipt or order number).
- Products that are damaged, tampered with, or fully used will not be eligible for a refund.
- Returns must be initiated within 30 days of delivery.
3. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale or clearance items
- Products purchased from unauthorized retailers or third-party sellers
4. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at [info@ampghealth.com] with your order number and reason for the return.
- Once your return request is approved, we will provide you with return shipping instructions.
- Please securely pack the item and ship it to the address provided in the return instructions.
- The customer is responsible for covering return shipping costs, except in cases of defective or incorrect products.
5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days and credited to your original payment method.
- If your refund is approved, a credit will automatically be applied to your credit card or original method of payment within 10 business days.
6. Exchanges
If you would like to exchange a product, please contact us within 30 days of receiving your order. We will work with you to find a suitable replacement, provided the returned product meets the eligibility criteria mentioned above.
7. Defective or Damaged Items
If your product arrives damaged or is defective, please contact us within 7 days of receiving the item. We will provide instructions for returning the item and offer a replacement or full refund, including shipping costs.
8. Late or Missing Refunds
If you haven’t received a refund within 10 business days after approval, please check with your bank or credit card company. If the issue persists, contact us at [info@ampghealth.com] and we will assist you further.
9. Contact Information
For any questions regarding returns or refunds, please contact our customer service team:
- Email: info@ampghealth.com
We value your satisfaction and appreciate your trust in AMPG Health. Let us know how we can make your experience even better!